Latest Reviews and Complaints
This review was chosen algorithmically as the most valued customer feedback.
20k withdrawal being denied for no reason - no response from support for 1 week!
I placed a withdrawal request of 20,000 USD on Tuesday (28 December), and my withdrawal was delayed for 2 days without any explanation. The next day (Wednesday 28 Dec) I noticed that they had simply "DENIED" the withdrawal - still without ANY response from either of their 2 support email addresses ([protected]@hankotrade.com and [protected]@hankotrade.com...
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About Hankotrade
Hankotrade is an online forex broker offering access to trading in currency pairs, precious metals, and CFDs. They provide clients with the MetaTrader platform for trading and analysis. The company offers various account types, including ECN and STP, catering to different trader needs. Customer support and educational resources are available to assist traders.
Hankotrade complaints: history and resolution overview
Hankotrade has received 1 complaints on ComplaintsBoard. The first reported case, 20k withdrawal being denied for no reason - no response from support for 1 week!, was published on Dec 30, 2023, and the most recent complaint, 20k withdrawal being denied for no reason - no response from support for 1 week!, was posted on Dec 30, 2023.
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
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Hankotrade Contacts
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Hankotrade phone numbersClick up if you have successfully reached Hankotrade by calling +971 4332 5768 phone number 0 0 users reported that they have successfully reached Hankotrade by calling +971 4332 5768 phone number Click down if you have unsuccessfully reached Hankotrade by calling +971 4332 5768 phone number 0 0 users reported that they have UNsuccessfully reached Hankotrade by calling +971 4332 5768 phone number
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Hankotrade emailssupport@hankotrade.com98%Confidence score: 98%Support
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Hankotrade addressOffice Number 2802, Citadel Tower Business Bay, Dubai, United Arab Emirates
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Hankotrade social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreApr 28, 2026
Hankotrade Category
Hankotrade is ranked 51 among 54 companies in the
Foreign Exchange category
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