Latest Reviews and Complaints
Parking fee even though I did not park there.
I paid them 15$ for what was supposed to be a 8$ employee parking, but ended up talking to the manager Todd Ledesma who told me I was not allowed to park there, even though the whole time I did not park once in their parking lot. (cameras can show that, I drove a lexus gs 430 2002 with license plate # 9RMZ931. After saying I was not allowed to park there...
No integrity and no respect for employees!!
Do not work for this company! They have no integrity, and all the management is corrupted from the district manager Ahmed Bhourema to the regional manager Jon de Uriarte. Big egos who do not care about anyone below them, unless you are their favorite. They will hire you for 40hours on paper and then once hired will only give you 16 hours a week despite years of experience and will justify by saying it goes by seniority. If you are the kind of person who values up front honesty and respect from management then DO NOT APPLY HERE! This is one of those places where the authority is the truth, not the truth as the authority. They value employees who have been caught stealing multiple times from the company and who call off twice a month on cue and show up late for every shift consistently with excuses and an attitude, over ones who value their jobs, are honest, and never miss a day or show up late. They will put bad employees like Seth Shortridge with little man syndrome on probation for a year and with multiple thefts and aggressive incidents during that time, rather than get rid of the trash and put in good employees. They instead exploit and eventually burn out the good ones to keep it dark like the streets there. This location is in the tenderloin and the management belongs there too. Maybe they make good money, but their hearts are fit for the bottoms of hell. A hopelessly run down location with parking prices that are higher than other garages in the area. A dead-end job and a final lesson for one who has spent so much time dealing with corporate [censored] that it feels like the streets of the tenderloin itself. Good Riddance!
Recommendation: STAY FAR AWAY FROM THIS COMPANY AND LOCATION!!
2 Ace Parking Management, Inc. Complaints
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over charged
I am so upset, Ace parking over charged me 12.00 for parking for 4 hours which it says on the signs that 3 hours are free.
They are theives! they should not charge for parking to shop at businesses.
The complaint has been investigated and resolved to the customer’s satisfaction.
Lines not clearly marked
Maintenance is very important.
I will continue with an attorney if something is not done about this.
Lines not clearly marked.
Maintenance is an issue at this facility and always have been.
Ace Parking Management, Inc. complaints: history and resolution overview
Out of all reported cases, 1 complaints (50%) have been marked as resolved, while 1 complaints (50%) remain unresolved. The most recent resolved complaint, over charged, provides additional insight into how customer issues have been handled.
Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.
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It’s incredibly disappointing when a company lacks integrity and treats hardworking employees poorly. Promising 40 hours on paper and then only providing 16 hours a week is completely misleading, and using seniority as an excuse to cut hours seems like a cop-out.
The situation you described, where bad employees are favored and good employees are burned out, is unacceptable. You deserved respect and honesty from management, and it's clear that Ace Parking fell short on both counts.
It's unfortunate that the management team values employees with poor performance and questionable behavior over those who are reliable and dedicated. Your feedback is important, and it serves as a warning for others who may consider working there.