Petco reviews and complaints 1
View all 578 complaintsPetco - Rewards points
I have been purchasing dog food since April 2020 on a monthly basis, via in store and online for delivery. I use my account, I enter my phone #, I use the app. I have never once gotten rewards, or a free bag of food. I have spoke to multiple representatives and no one has helped, I had a extremely rude supervisor try to help me on Feb 8th, by the name of Tanya and once again Rude and no help. Absolutely ridiculous Petco, you should do better.
Desired outcome: I would like my points and credit for all the money I have spent in your store for Food, toys, treats, fish , fish food Dog everything.
Latest reviews and complaints
Unfair treatment to employees1
While Petco claims to care about pets, they do not care for their...
1
On October 1st 2023 I had an appointment at 11:41 at your Petco...
2
Please be advised that I will no longer use Petco for my dog need...
1
1/31/23 around 4:00pm CT. The Petco in Plover, WI refused to sell me...
1
Rec'd an email (copy attached) on Jan. 15, 2023 stating I needed to...
We have received your comment. Thank you!