Travel and Vacations Featured Reviews
National Hotel, An Adult Only Oceanside Resort - Bed bugs and physical injury
On 12/11/2021, a friend and I arrived at the above hotel, for a reserved stay to 12/18/2021. Over three consecutive days, my roommate woke up to find tiny rust stains all over her bed sheets. By 12/12/2021, we'd figured out the stains were bed bug waste. The hotel manager was unapologetic and claimed he didn’t know what they were. Even after the maid...
Read full complaintArcadia Tourism - Service quality
We bought a 10 year contract with Arcadia with the promise of a smooth and seamless service from their end. As long as We follow the policy to book the services We desire at least 2 weeks prior. Since 19th of March 2022, We are trying to book a dhow cruise package with Arcadia for May 2022 which We are eligible. The reservation team says that they cannot...
Read full complaint and 2 commentsGar Hotel Res - Hotel room booking
I applied for a hotel room for the Hilton hotel in Belfast. I made the booking for 23/24 of March and got confirmation for the date of the booking which was 21/22 of March. I tried calling but the phone number did not work. I then emailed them but the email didn’t work. I then called the Hilton and got an answering service in the Philippine’s who were...
Read full complaint and 1 commentJettzy Online Travel Agency - Flight booking
Booked Flight Auckland NZ - Denpasar Bali 28/06/2020 return 15/07/2020 Airline Virgin Australia Contacted Airline and they confirmed that they issued credit for above flight cancelled due to Covid. They informed us to release refund they need authrisation from the Agent. Contacted Agent several times via email and ph calls and receive no...
Read full complaint and 1 commentTM Travel 218 Bus - Not stopping deliberately
The 218 at 14.10pm from sheffield ignored me waving to stop the bus, the driver saw me but smirked and never stopped. Then I run to the next bus stop and he blatantly ignored me again even when I stood in front of the bus in the middle of the road after he moved. Its the same bus driver the drives it every day, short fat moussy hair. I rely critically on...
Read full complaint and 2 commentsDiamonds Resort - Presentation
Let me start off by say I was appalled by how the treated another couple the girl was like this how much you make combined and the gentleman said yes and then she didn't even go into another room her and another girl sat in front of every one in the room discussing their income and they said loudly so every one could hear oh you can go like how rude all...
Read full complaintSamara Travel - Full refund
Dear Travel partner, Appreciate if you could go through AirportExperience #[protected] which are tickets have been issued. For passengers traveling from INDIA/AMMAN. Unfortunately they denied boarding due to unsupported staff. Please go thru my case number AirportExperience #[protected]. you will get the points I talked about. To allow Indians to cross through...
Read full complaintUnited Vacations, Apple Leisure Group, Apple Vacations - Unissued credits/lack of support unresolved issues
Together, 3 couples booked all inclusive vacations to Mexico thru United Vacations. The vacations had to be cancelled due to the Covid shutdown. United Vacations offered to refund our money or give us 125% of the cost of vacation in travel credits that had no expiration date. We chose the 125% via travel credits. They applied the incorrect amount (far...
Read full complaintCCI*Hotel@Getaroom - Motel reservation paying 6 months in advance
I made reservations for a June trip to Georgia. I don't like that you want me to pay now. I don't think I should pay until I make the trip. Where is your guarantee that I'm not getting taken by you. If I can't get something from you to insure I'm getting exactly what I'm paing for, I want to cancel any business dealings with your company. I would appreciate some contact from you very soon.
Read full complaintGetaroom.com CCI Hotels - Charged for 2 hotels, same nights. booked in wrong location changed to correct location and charged for both.
We made a reservation at the Mt. Juliet location for Stay Bridge Suites for July 17th through the 25th 2021. Our reservation was mistakenly made, by Getaroom.com or CCI Hotels, at the Murfreesboro's location. When we arrived at the Mt. Juliet location the reservation was corrected and we stayed in Mt. Juliet. We have since been charged for both location...
Read full complaintHolidaylettings.co.uk = A Tripadvisor company - Holiday cottage rentals in UK
I made a booking inquiry through Holiday Lettings website by emailing "the manager" ref Europe >United Kingdom > Wales > North Wales > Conwy County > Eglwysbach > Eglwysbach Cottage: Home 9746017. The price for one week commencing 26/02/2022 was shown to be £294. I received reply emails at exactly the same time from [protected]@t1. holidaylettings.co.uk and...
Read full complaintCountry Inn & Suites by Radisson, Charlotte I-85 Airport, NC - The dirty hotel
My name is Sandra Williams and I booked two rooms for my family trip to Cancun, Mexico because your hotel was listed 2 miles close to the airport. When I checked into your hotel on Wednesday December 23, 2021, I noticed an overflowing trash can in front of the entrance. We secured one of the rooms right away, but I took over 30 minutes to secure the other...
Read full complaintCCI and Getaroom - Hotel stay
I was scammed by Reservations, CCVI and Getaroom! At the Miami Airpot Hotel they refused to cancel a room 48 hours in advance. My flight changed and I called at I was paying $339 and on Booking.com for $189!!! I wasted 60 minutes on the phone with their agents telling me "no problem"! We'll get a ticket to cancel that reservation and then it was never cancelled. I paid for 2 nights and used 1 night. SAM SCAM SCAM!
Read full complaintSun International Hotels - Reservation bad service
We have left messages on their ivr as you cannot book through the hotel. We followed procedure. We were called back and all information was gathered and rooms was booked as their was availability. Being hyped up and happy as we will be feasting a child bday on holiday the agent dropped call. Until today 4 days later no one called us back. Calling back the...
Read full complaintCountry Inn and Suites by Radisson - Service
Once we were in our room for the evening and pulled back the liens on bed, we noticed bed bugs. This was reported in person to the front desk clerk 12-10-21 @ 10pm. Clerk called the manager. She transfered us to another room. This second room the airconditioner filter was full of dust/lint in plain sight. I do have photos of this. However am at work and can...
Read full complaintMidtown Motel - Unethical behavior
12/05/2021 Around (2:00PM) The Manager of Midtown Motel abruptly interrupted a conversation I was having outside with a current resident regarding personal matters. He started going off about smoking drugs and accusing myself. I asked, "Why he would think that, and that he must have the wrong impression?" He then stated, "To get in the f***** car." I left...
Read full complaintGreat Value Vacations - Vacation
1. A few days before leaving I was informed that my outbound flight changed from a total of 14 hours in airports to 28 hours. They would do nothing to reimburse me for this. 2. When I arrived at 4AM for my 6AM flight I was told I didn't have a ticket. I was bumped to a flight the next day and they didn't notify me, and neither did the airline they booked...
Read full complaintSeminole Hard Rock Hollywood - Hotel
I booked 2 nights at the hard rock for Oct 26 and Oct 27 for my moms 78th birthday. I had an emergency so unfortunately was unable to make it to the hard rock on the 26th. I called I do not know who I spoke with and explained I was in a car accident and would not be able to make it tonight Oct 26. They said thats fine. today Oct 27th @ 12pm I drove down to...
Read full complaintCCI Hotel Reservations/Getaroom - Overcharge at hotel/credit not returned to my credit card
This reservation center is a joke. This is the second time they have ripped me off. I had to check out of a disgusting hotel due to safety and health hazards. I have been unable to get my refund. The hotel Baymont/Wyndham at Canton, Oh refunded $129 to CCI on 7/24/21, but it has been two months and my credit card has not received the refund. Also, they had...
Read full complaintGetaroom/Holiday Inn - Price for booking and wrong price
Dear sir I did a booking on holiday inn and then was put to getaroom £400. @ 3 days came up as the price the price was £1200 @ 3days with a booking charge added I looked at my bank account and this money was taken out I tried to cancel on 2nd day but could not and was told by hotel that I could not Their was no e-mail confirminati. on for booking and would...
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