Yardworks reviews and complaints

une semaine après l'expiration de la garantie de 2 ans, le pistolet fuit toujours. Aucune pièce de rechange! Je pense que la garantie du fabricant pourrait être effective. A quelle adresse puis-je retourner le produit au Canada? Acheté chez Canadian Tire, Beloeil, le 6 juillet 2020, no: [protected]

A quel endroit dois-je retourner le produit défectueux et demander un échange?

I am missing parts # bb m8 x 45 mm hex bolt i need 2 i am missing part # dd m 8 x 16mm hex bolt. I need 4 i am missing part # ii m 8 nylock nut. I need 6 of them

I have a Yardworks self-propelled lawnmower. Last fall I hit a rock and bent the blade. On the Monday before Memorial Day this year I called to see if I could get a new one and a voicemail said they were closed for the holiday!? I called 2 more times later in the day and the voicemail said they were already closed. Today I've been on hold for 2 hours and the voicemail says I'm 1st in line the whole time. Then I saw all the negative reviews. I am so pissed! And I'll never buy another Yardworks' product again! I'm also going to tell Menard's that they shouldn't be selling any either.

The plastic :-( chain adjuster is broken and I can't seem to get a Yardworks site to order new.What a joke. Never again.

It seems to have come without a manual. I went on line to get a manual and
1 It listed manuals for a number of models, but none for 060-2366, so I ordered the manual for 060-2359, hoping it would be close enough.
2 In order to download the manual, I would have to order Win-Zip for my computer for nearly $60.00 (probably US funds)

It would be quite impossible for me to operate this machine without a manual. I don't know how to plug it in so that it stays plugged in when I pull on the cable. I don't know how to get more string when the string wears down.

I bought a new battery two years ago add Its already hooped. I can not find a replacement anywhere. Its 24 volt 16 inches [protected])
Please let me know where I can buy one of these. My mower is only five years old. I've had to replace my the battery twice in this short and period of time. The lawnmower is still brand new so it's a shame if I can't get parts for it. Can't get a hold of Yardworks to resolve my situation.

I purchased a battery operated lawnmower on Feb 03/2013. I have since needed 2 batteries and was lucky to get a replacement for the first malfunctioned battery and I had to pay paid for the 2nd battery.
My next complaint is my neighbor bought the same model 2014. I called 4 times for our elderly neighbor last year 2017 and was told the battery was on back order all summer season. I had to cut her lawn all summer. Just called today June 1 2018 and apparently their is now no replacement or compatible battery. Neighbor is stuck with her lawnmower and with no battery. Hoping Yardworks will understand and provide some compensation for both of us. Love Canadian Tire otherwise.

Battery Product Code [protected] Serial number CTS 0611176

After 3 short uses, my Yardworks [protected] Electric tiller/Cultivator began emitting noises consistent with high voltage electrical arc faults, and the odor of burning wiring. The unit would trip breakers in the house electrical panel. Upon disassembly, it was found that the stationary coils in the electric motor had come in contact with the cooling fan blades, wearing through the copper windings and shorting out the motor unit. The major hazard is that the fan blades are connected metallically to the tillers blades through the transmission, which appears to energize the metal parts of the unit. When used in moist soil. this can create possible electrocution hazards if not using a GFI protected outlet.

I bought the yardworks lithium grass trimmer, on june 2, 2010; july 5, the guard broke off, which is a safety factor, as its plastic, is this a failure with the unit or just a faulty piece. For a $169., thats a lot of hard earned money for a product to breakdown so quickly; this unit should be replaced and not just repaired. I've heard from other people that yardworks are inferior products in comparison to other sources. That troubles me, especially when it comes to safety. This unit was left at ctc-store for repair.

My yardworks electric chainsaw screwed up after minimal use. The motor was working well, but wouldn't drive the chain. I dismantled it and discovered that one gear drive was made of plastic! Obviously intentional to force the customer to but a new saw. If the gear was steel, it probably would have lasted a long time.,,,,,,

Wow. I've never dealt with a "legitimate " company with such an attitude. I bought a Yardworks 20" mower [protected]) from Canadian Tire in the fall of 07. Worked fine for a year. First use in the spring of 09 reulted in a dead battery. I called [protected] as instructed on the mower only to be put on hold with a company called "Sunrise" for 25 minutes. After this, an operator picked up the phone and immediately disconnected me. Tried again, sat on hold for 15 mins and SAME THING!. Tried a third time, sat on hold for 20 mins. Operator picked up, I asked about warranty on battery (12 months) When I told her that Iwas disappointed with such a short battery life and REALLY didn't want to spend $100.00 + every year or eighteen months she told me it "wasn't her problem"..."WASN'T HER PROBLEM!" Rather stunned I said, "that's a great attitude" (yes it was sarcastic) she then HUNG UP ON ME!
Never, EVER buy a "Yardworks" product. Learn from my mistake.
Before purchasing anything, make sure "Sunrise" isn't the warranty company involved. I'm actually at the point where I'm not willing to buy ANYTHING from Canadian Tire or Rona as they both deal with "Sunrise"