Westgate Travel Club reviews and complaints

Hello, we were also deceived on June 23 on a vacation we had, we wanted to cancel and we called within the 10 days that they give to cancel but they did not give me any results until the third time I called a woman told me that already I couldn't cancel because the 10 days had passed. I would like many people to be informed of what we can do to put an end to these scammers.

Has anyone gotten a refund back?I need help

Same here me and my wife bought into the scam July 2015 however they told us we could cancel at any time that's what made it different that a timeshare. That was in the presentation. We also cannot cancel. I've spoke with countless others that have had there credit destroyed by this we need to work together and I feel we can beat this and take this scam down.

I used to own with Westgate Resorts, the trick to getting out of the contract is to sell it to another person. I sold my ownership on EBay at a fair price. I was able to recoup 75% of my investment. Another thing I did when I was an owner with them is to deposit as soon as I paid my maintenance fees and place a request with Interval International. I was able to get into the Miami property and it wasn't as great as it was portrayed. I also watched a movie called "The Queen of Versailles" that is about the Westgate founders. It shows their son telling his employees to "lie" if they had to and close the sale. Well, as some may know, Planet Hollywood on the Vegas strip belonged to Westgate and they had to sell due to lack of funds. People have sued and won their cases. Just do your due diligence and find out all you can before signing on the dotted line. Good luck!

I am from the UK and cannot believe that i fell for this while on holiday in Vegas last year. i was promised that i would have help to book anything i wanted and that it would work out a lot cheaper than booking myself. i have had a nightmare trying to use the different sites - i couldn't even get into passport for 11 months! they make you book the resorts and pay for them before they will help you to book flights, which means i am stuck, i cannot book the resort first and then deal with the price of flights after and i cannot book the flights first and deal with the resort not being available after. How do they expect anyone to use this system? being in the UK i asked on a pillion different occasions for someone to contact me via email to help me, and got nothing in return, until i emailed saying i wanted to cancel, then suddenly a letter appeared saying i did not have the right to cancel - so they were clearly receiving my eamils and choosing to ignore them, so i went back again and again, pointing out that i knew they were receiving them. i didn't get a response until i said that 'emails are used in business' worldwide how can you not use them, is there something that you do not want to put in writing to me for legal reasons' i then get a response, which still was not very helpful. Then i got a call from someone from the cruise and travel section saying that i need to pay an additional £2, 000 to renew my contract with them! This was not said at the time - are you kidding me! These people were from a UK place and had closed down my USA (.com) account and opened it in UK (.co.uk) without my knowledge or my permission. i can't get the USA to set it back up as the keep telling me that it 'must' always of been UK - i really enjoy being called a liar! Absolutely disgusted with their behaviour and can't believe that no one will help me and then ask for even more money! PLEASE DO NOT BUY ANYTHING OFF THEM, THEY WILL NOT HELP YOU TO GET ANYTHING OUT OF IT! AND WHEN YOU TRY YOU STILL HAVE TO PAY OVER THE ODDS!

One other thing - once you're in, just accept your fate and use it as much as you can to made it financially worthwhile. In order to beat them at their game and get your money back, you would spend more in legal fees than you spent buying into the "travel club", so fighting it legally is just useless from a financial point of view. I spoke with a lawyer about it and they estimated it would cost me a minimum of 10k to win and that it could easily be double that. My head is bowed in shame that I let them talk me into this. I just couldn't believe that a company would be as dishonest about their product as the Westgate group has proven to be.

What we were promised would have been great for us, but the reality of what we are able to get is nothing like what was offered. You are effectively getting access to Interval International to rent the weeks they cannot get anyone to take in places where you probably have no desire to go. They only make the smallest and least attractive places available to you, i.e. studio units in the oldest buildings the resort owns. You will NEVER get the opportunity to get a place at the Westgate Miami Beach resort, for example, where we were told we would be able to use four consecutive weeks in the winter with no problems as part of the sales pitch. Basically, if you don't mind going to Las Vegas or Orlando, Florida every year and don't mind booking it at the last minute and don't mind staying in the oldest, smallest unit available and don't mind changing units if you are even able to book multiple weeks, then this will work for you just fine. Otherwise, it's a classic bait and switch undertaking. We'll eventually get our money's worth out of it (if we live long enough), but not without a lot of irritation & frustration. I'm hoping I can tell people not to do it when I next stay there!

I am also trying to cancel this scam. They never gave me a copy of the contract or advised me of my right to cancel. When i called them which was before the three days right to cancel, they told me Nevada has no cooling off period. I purchasd the vacation club in Las Vegas. Finally they emailed a copy of the contract about two weeks after the first request. The way i interpret the law, i have three days after signing or receipt of the contract, whichever comes last. So i sent them a letter telling them to cancel. I got a letter back saying it was too late. I gve contacted every legal organization possible to report this scam and i have a dispute with bill me later. At this time, i feel i have lost 4000.00 since there is no way i can purchase any of their vacations. The $4000.00 is owed to bill me later and i do not want my credit destroyed. These people are nothing more than high pressure scam artists. Can anyone help?

same thing happened to us also. called to book a cruise and it was more than if I booked it myself! We are so angry

Same thing happened to me and my wife. We need to all get together and file a complaint try and appeal this. There are countless others that are in same boat so getting more people would not be hard at all.

Wow! I did not know this?

This sounds like our situation to a T. Westgate wont let us cancel, we feel that we owe Bill Me Later. There is high pressure sales and when we asked about the three day grace period (we were on vacation) we were told by Karroll Jamerson at Westgate Smoky Mountian, "if you don't want us we don't want you". I took him for his word but obviously that was a mistake. I was upfront about not wanting this program to save Westgate and Bill Me Later from using thier resources to no avail. I agree with "listen to you gut", put your money somewhere else and Do Not Buy! Feeling Helpless.

the same thing happened to me and my husband only we were stupid enough to buy a trial run in the travel club. this club is a joke and we regret it everyday. dont buy anything from those people all they care about is money and they are going to get it no matter how many people they have to scam to get it!

westgate cruise and travel has me craving a getaway! 🌍✨ Where's your dream destination with them?

These sales people will lie and leave out information that would keep a client from buying if they knew. They have to sell their worthless crap under false pretenses. So feel free to waste their time. They don't deserve to be respected, it's a bunch of con men. At the end of the presentation tell them you just filed for bankruptcy and cannot buy anything, that will get you out quickly with your gifts

We have been travel club members for a year and a half and it is the biggest rip off and scam! We were told so many things in our presentation that we're all lies. We spent over $6000 for this crap and still have to pay full price elsewhere to vacation. Nothing at any west gate resort within traveling distance for us ever has an opening. Doesn't matter when we try to book or how far in advance as they are booked no matter what. They also change their policies quite a bit from what they tell you at the presentation. Stay far away from westgate! Feel free to email me if you want specifics. I have a lot! Stephanie@shadixphotography.com

This is my third year with westgate and I want to make it a goal to visit as many of them as I can. We started with buying into a Flamingo bay every other year for $12, 500. We now have upgraded to Las Vegas casino villa where we can now exchange are Vegas week for 2 other week at any other westgate. Yes I first felt I was sucker in when I bought life time cruise and travel and now pay $29 annual fee instead of $249. Our best vacation was in Smoky mountain resort 2nd week of Oct. 3rd week might have been a little better for the fall colors. We had used the week from Flamingo bay about March to book ahead of time. So far we have been to westgate lake and palace in Florida, Smoky Mountain, Flamingo Bay and Vegas Casino. There are many perks the owners to get like Vegas Casino was hotel like so we had free continental breakfast, free wine and beer at 5pm. other Westgate places they have a welcome dinner smoky mountain had a free lunch and breakfast. I do not buy the travel ins but our 2 week car rental in vegas was only $13 per day. If I were to offer any advise learn to know what the time share are trying to be resold for prior them saying this is worth $170K smoky muontain, $250k villa in vegas. Air fare quotes have been valid and no extra fees.

I have been on the phone for 2 days trying to book a vacation there telling me you have to book this year for next year really how do you know in a year where you want to go or you want to do im so mad right know i have tryed for a year to book vacation and every time i call they can get me a room but yet you look on line and can book a week stay any where with them for 100 dollars and i have time share with them i wish i would of never got the time share with them it was me trowing my money away so mad right know

We also bought into this scam April 2014. We feel like we were brainwashed. We were lied to & tricked & deceived. I pray that God will make a way somehow for this company to have to pay for what they are doing. We would also like to be part of a class action lawsuit.