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Kizoa Profile

Kizoa

www.kizoa.it

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1.6

Overall reputation rating based on reviews and complaints

Kizoa has an overall reputation rating of 1.6/5 based on 1 reviews and 82 complaints, indicating that the majority of users are dissatisfied with video editing and creation experience.

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Kizoa Complaints Page 5 of 5

ComplaintsBoard
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5:26 pm UTC

Kizoa stay away from these guys

When I made my slideshow (after purchasing the 2 year agreement) I wanted to add more than one song...I asked how to add it so it would start where I wanted in the slideshow- and when they e-mailed me back they said that I shouldn't be too particular and there isn't really a way to do it unless you listen to the slideshow from the beginning- and figure out where the second song started...not great customer service- when I burned it to DVD it skips and takes forever to load- I would love my money back!

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Diane Knoedler
Bel Air, US
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Sep 12, 2023 1:16 am UTC

where is the room to download my pictures! When I went to save a project it told me it was loading, and it never worked. I need help and I need it fast; I am doing a large project a I need to get it done. This is the best slide show program. I have hundreds of photos to do before I die!

Thanks,

Diane

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Melinda “MommieTeach” Kinnear
Fredericksburg, US
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Feb 04, 2023 6:18 am UTC

Since Kizoa was acquired by another company, I am unable to access my account or get to hundreds of family pictures I had stored on the site.

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binoculars
GB
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Nov 26, 2022 10:26 pm UTC

I make movies for years but the format has changed and i cant add photos from computer any more can you look into this

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junsay
Scarborough, CA
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Oct 19, 2022 12:06 am UTC

I been using my Kizoa account since 2016. I paid kizoa lifetime membership 37.49 USD on 02-02-2016 with the reference number 494223. Now I can't find all my pictures and videos, when I login it says I'm on free plan and kizoa wants me to pay again? Please show all my pictures and videos please...

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Raja Owusu-Ansah
GH
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Jul 02, 2020 11:05 am UTC

After paying 30usd for this crap service, my videos cannot render and download to my "orders". This website should be shut down.

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Raja Owusu-Ansah
GH
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Jul 02, 2020 5:32 pm UTC
Replying to comment of Raja Owusu-Ansah

Customer service was however able to respond later today and attend to my problem. At least they are not fraudulent, and i will support their software development progress.

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website not available
Lakeville, US
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Dec 03, 2019 5:31 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Your website has been unavailable for the past several days. What is happening?

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Jeff Fimreite
San Francisco, US
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Dec 01, 2019 1:39 pm UTC

I called Kizoa today to find out what is going on. There are down in the US but you can access the site by going to there Italy sight. www.kazoi.it and then change the language once in. I was able to get in but could not upload pictures to make another movie. I left a few messages but no response so far.

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Gueneverev@gmail.com
Johannesburg, ZA
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Nov 03, 2019 1:31 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I have purchased your special for 20.99, kept telling me payment successful.

This morning I received a sms voice message from my bank stating payment went through. I used PayPal Mastercard service which then was attached to my Google pay

Please advise urgently.

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EKleitos
SG
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Apr 27, 2019 10:28 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Hi, I'm unable to login to my account; email is evangeloskleitos@gmail.com. Kept prompting that connection is not possible. I don't think that I've forgot my password but I tried resetting it. Did not even receive any password reset in my email. Please advise. Thank you!

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Sher Indy
Surrey, CA
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Jan 31, 2019 9:12 pm UTC

Horrible website and system Terrible customer service and not worth a dime to purchase the software. DONT WASTE YOUR TIME or MONEY! I also found this program to be a huge waste of time.I also found this program to be a huge waste of time.Takes forever to load photos and then I could only add a few at a time before the program would
time out! I want my time and money back!i dont wana give them even one star.

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