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CB Travel Agencies and Tour Operators Expedia
Expedia

Expedia review: Customer service representatives

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Author of the review
3:44 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I booked a flight through Expedia. 2mins after realizing the time of an important doctor's appointment I called Expedia to inquire of a later time. The representative repeatedly told me she could not help and what was booked was budget rated. I called back again and the next representative told me should would cancel the flight and send a confirmation email. The next morning there was no email and my account was charged. I called back and ended up connecting with an agent who said there was nothing they could do. Not only was this whole ordeal absolutely absurd. But the Expedia representatives said they would cancel the charge and never did anything close to that. The outsourcing of these corporations is completely nuts. The customer service is beyond poor and there is ZERO empathy that is not scripted. Within LESS than 30 mins they would not fulfill their guarantee. I will never book through Expedia again and recommend others to venture alternative platforms or buy straight from the airlines for future flights.

Claimed loss: $211

Desired outcome: Lied to; baseless guarantee and lies

Confidential Information Hidden: This section contains confidential information visible to verified Expedia representatives only. If you are affiliated with Expedia, please claim your business to access these details.

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  1. Expedia Contacts

  2. Expedia phone numbers
    +1 (866) 310-5768
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    United States
    +1 (800) 469-1793
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    Canada
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    Belgium
    +1 (800) 563-0600
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    Mexico
    +1 (404) 728-8787
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    USA & International
    +44 203 024 8211
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    United Kingdom
    +61 280 662 745
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    Australia
    +64 99 131 849
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    New Zealand
    +43 120 609 1038
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    Austria
    +45 43 682 060
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    Denmark
    +358 972 519 837
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    Finland
    +33 157 324 986
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    France
    +49 69 945 192 320
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    Germany
    +353 15 245 005
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    27%
    Confidence score
    Ireland
    +39 291 483 700
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    60%
    Confidence score
    Italy
    +31 202 008 459
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    100%
    Confidence score
    Norway
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    33%
    Confidence score
    Hong Kong
    +91 124 487 3888
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    20%
    Confidence score
    India
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    Japan
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    100%
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    Malaysia
    +65 64 155 555
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    33%
    Confidence score
    Singapore
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    +44 20 7019 2937
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    Pr Manager
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    Vice President Finance
    +1 (613) 780-1386
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    More phone numbers
  3. Expedia emails
  4. Expedia address
    333 108th Avenue NE, Bellevue, Washington, 98004, United States
  5. Expedia social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 16, 2026
  7. View all Expedia contacts
Expedia Category
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