Burger King

Burger King Order wrong, no receipt and no reconciliation.

On September 7th, I visited the Burger King Store at 740 Academy Drive, Bessemer, Alabama 35022. I ordered the Family Bundle and an extra order of onion rings. After I returned home, I noticed that the onion rings were not in my order, and I did not receive a receipt. I called the store to report the issue and left a message on voice mail. I never received...

Burger King Paid for something I did not buy

On 9/7 my husband went to Burger King in Methuen #4899 ordered two whoppers with cheese and bill came to $23.71. But on checking my bank account, we were also charged $8.23. My husband did not get a receipt. On 9/14 and on 9/17 we purchased the same order and only were charged $23.71. So, my question why we were charged an additional $8.23 on 9/17/2023. Who did we pay lunch for? Please advise. Janet

Burger King Filthy

The workers are friendly and helpful. It's a shame they have to work in a dirty restaurant. The bathrooms were absolutely disgusting. The only toilet in a stall in the men's room was full and looked like it hadn't been cleaned in days. The women's restroom was dirty and the lower half of the wall buckled in like someone ran into the building with their car...

Burger King #1 meal

I ordered a medium #1 meal no onions and no cheese I was charged for a large meal. At the drive through window I asked the price of a medium meal she stated my order is medium with cheese and no onion. I told her no I did not order cheese. She said no #1 comes with cheese. I repeated no I ordered no cheese. She then said yours has no cheese. She never did...

Burger King Whopper Jr, meal

I decided to patronize burger King after I received coupons thru the mail one of the deals was 2 whopper Jr.'s and fries for 5.99. I had not been to BK in a long time probably pre Covid, so on 09/13/2023 at approximately 7pm at your location on 1390 Vernon Odom Blvd 44320 I ordered the meal. I didn't mind waiting the 10 to 15 minutes because I thought that...

Burger King Customer service

Good morning, I was a at your drive-in window in Madison, Georgia, I waited a while, and no one answered, and I said is anyone there. I ask a second time and the young lady was talking and she said to me " i wasn't talking to you with a very negative tone. I said to her that was rude. Needless to say, I left the store because I didn't want her to serve me...

Burger King Missing order

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Burger King shorted my order and cold fries

We stopped to get food and when we got home (8 miles away) we found the we were missing one of our two whoppers and the fries were ice cold. I tried for hours to contact the store and they never answer. I tried to leave a bad review at mybkexperience,com and it wouldn't take the survey code. You have insulated yourself and it allows you to steal with...

Burger King store # 9796 in Escalon, CA

I do not even live in escalon, but I was going through & that was where my grandson wanted to eat. We ordered 2 meals totalling $27.56. I was the driver, we take our 20 minute drive to get to my house & we are missing our burger & fries on one of the meals. I called & called [protected], the # on the receipt, I left messages with my name & number that...

Burger King Vanilla milkshake

My name is Kimberly Joseph. I am a citizen of Trinidad and Tobago. I came to visit Port St.Lucie to visit some family on the 11th Aug.2023. We stopped off at burger king on sun the 13th Aug.2023 where I ordered a milkshake and drank the entire cup of it when I received it. As soon as we got back home, I started to vomit and got diarrhea. This happened for 3...

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Burger King Whopper with extra onion

I ordered a double whopper with extra onions and repeated to the order taker. She acknowledged by charging me an additional ten cents for the extra onion that I didn’t get. This has happened more than once at different locations within El Paso, Texas. I don’t think this is an ethical practice. You are charging customers extra for something they are not...

Burger King Onion rings

Burger King Size of meat in Whoppers Jr, false advertising

I recently purchased the two whopper Jr's for 5.00 dollar deal, at home when I took my first bite there was no meat, I thought that they forgot to put the meat patties in the burgers, when I opened the burger to check, the meat patty was the size of a silver dollar, this is outright false advertisement, on the online menu and TV commercials the patties are bigger than the bun.

Burger King Order issues

Burger King Food and Service

Burger King burger king employee

Customer Name: Rick W. Employee Name: Chris ( Employee Cook) On [protected] I walked into the Burger King at 3390 Terry rd. Jackson ms. and no body was in the kitchen area. Time was 11:39 am. I yelled for some assistance and clapped my hands loudly. still no employee presence. A 43 yo man walked in with a name tag Chris and told me that he was the cook. He...

Burger King Customer service

I went to store last evening, drive thru and tried to order your $6 your way meal which on the board said choice of double whopper jr or double bacon cheeseburger, chicken fries and value french fry... I wanted the double whopper jr; however, the manager on duty on drive thru said her "button" only shows double bacon cheeseburger and she could not give me...

Burger King suppoort service to cancel the order

Burger King Restaurant and customer support experience

This was my email to them below: I had received a response from them after asking me if I reinstated their account to let them know, it has been over a week and I have emailed them three times and still no response. Burger king your customer support is useless and is a reason why you will lose this customer beside the horrible experience at the location. I...

Burger King Poor customer service by manager and employee intimidation

The manager (Lead staff/Black shirt) working on 8/28/23 at location RPB Blvd/Okeechobee road was unprofessional and rude taking my order. When I went inside he continued to be rude and would not give me his name, asking why I was looking in the kitchen and at the employees. When I asked his fellow employee for his name , they were intimidated and were...